You set the scope
Provide a CSV or simple export with the visit, purchase, appointment, or loyalty history your business has permission to use.
Your regulars, celebrated
Turn customer history into moments worth sharing.
BlackTalon Solutions turns business-controlled visit, purchase, appointment, and loyalty history into branded personal recaps that guests can save and choose to share — while you see what happens next.
Built for repeat-customer businesses with history worth celebrating: restaurants, cafés, gyms, salons, retail, and more.
Morrow Coffee2026
You kept the good thing going.
41
visits to your favorite place
Your go-to
Oat latte, always.
Their story to save, post, and make their own.
The guest experience, by design
A personal recap guests choose to carry forward.
Turn the customer history your business is authorized to use into a branded Wrapped-style moment: favorite items, classes or services, visits, streaks, and milestones wherever your data has the story.
They make it theirs
Each guest receives a private, personalized recap they can save and voluntarily post to their own social channels.
You see the signal
Get aggregate campaign reporting on opens, share activity, return-link clicks, and 7- / 30-day return behavior where source data supports it.
Illustrative campaign concepts
What a campaign can look like.
Start with a moment your regulars already care about. Every example below is illustrative — the business sets the campaign scope, and guests decide what they keep or share.
See the proof point
The same shareable recap can carry different seasonal stories without turning guest data into a public scoreboard.
Explore the sample recapA Wrapped-style drop
Year in Review
Operator goal
Give regulars a reason to remember the year with you.
Guest recap moment
A private recap of visits, favorites, streaks, and the milestones that made their year.
They choose to share
A saveable recap card or a share to their own social channel.
Aggregate signals to watch
Recap opens, voluntary shares, return-link clicks, and later visits where source data supports it.
A seasonal thank-you
Summer Regulars
Operator goal
Keep a familiar summer crowd close between their usual visits.
Guest recap moment
A bright, personal look back at patio nights, post-class stops, or the season’s go-to order.
They choose to share
A favorite summer moment, ready to save or share by choice.
Aggregate signals to watch
Opens, voluntary shares, menu or booking clicks, and repeat visits when matching is available.
A milestone worth inviting into
Opening Anniversary
Operator goal
Turn your business anniversary into a thank-you for the people who helped build it.
Guest recap moment
A personal ‘you were here’ story with first visits, favorite rituals, or years together.
They choose to share
An anniversary card guests can keep, post, or send to someone who should join them.
Aggregate signals to watch
Opens, voluntary shares, return-link clicks, and visit activity after the campaign.
A return-visit nudge
Bring Them Back
Operator goal
Reconnect with guests who already know what makes your place theirs.
Guest recap moment
A quick recap of a favorite order, service, class, or visit streak — plus a route back.
They choose to share
A personal comeback card or a ‘come with me’ link shared on their terms.
Aggregate signals to watch
Opens, return-link clicks, voluntary shares, and repeat visits where source data supports it.
Business-controlled source data stays within the campaign scope. Reporting is aggregate, and no guest-level data is made public.
See the recap formatNot another campaign add-on
Marketing tools send. BlackTalon Solutions creates a moment people choose to share.
Your marketing stack sends promotions, loyalty offers, and messages. BlackTalon Solutions turns permissioned customer history into a customer-owned recognition moment — then gives you an aggregate read on the engagement and return intent it earns.
Send
Promotions, loyalty offers, and messages
Your existing stack is where offers and customer communication belong.
Recognize
A customer’s own story
BlackTalon Solutions turns visits, orders, classes, appointments, or purchases into a personal recap guests can save and choose to share.
Measure
Aggregate engagement and return intent
See campaign-level opens, share activity, clicks back, and later returns when source data supports it — not public guest-level reporting.
Outcomes, not just opens
See what recognition earns after the recap.
Every campaign starts with a business-selected audience and a guest-owned recap. You receive aggregate campaign reporting on voluntary reach, recap opens, share activity, and clicks back to ordering, booking, or membership.
7- / 30-day return behavior, sales, and revenue attribution only appear where source data supports it. No guesswork, no promised lift.
Eligible customers reached
The audience selected for a recap drop.
Recap opens
How often guests open their personal customer moment.
Return-link clicks
Order, booking, menu, website, or next-visit intent.
Shares
The customer-led reach a recap earns.
7 / 30-day return rate
Repeat-visit outcomes when the source data supports matching.
Pricing
Pick the kind of moment you want to make.
One campaign
Customer Recap Campaign
A shareable customer recap campaign made from the visit data you already have.
$149
per campaign
Get startedNot sure yet?
Start with a free recap.
We’ll look at your business, your data, and the moment worth celebrating next.
Let’s make oneGood questions
Clear answers, before you hand over a thing.
Business-controlled customer history stays within the appropriate location and account context. Your business sets the campaign scope before launch; reporting is aggregate, never public guest-level data. Recipients can opt out of future recaps at any time.
BlackTalon Solutions uses business-controlled customer history to build private recaps for the campaign you choose. We do not create a public customer list or public guest-level reporting. Your business reviews each campaign before launch, and results are shared only in aggregate.
Make your regulars feel regular in the best way
Want to see your recap?
Tell us about your repeat-customer business. We’ll be in touch about a free recap concept built around the history you’re permitted to use.